Questions & Réponses

Posez ici toutes vos questions et obtenez rapidement des réponses de notre part ou de la communauté.

Votre question ou un mot-clé

Cette question a été résolue

Kim Yeonjin
Kim Yeonjin

Name changing in Booked ticket

I booked tgv tickets for paris to lyon in 7/19, but I have problem in name. I wrote my friend's wrong name(different with her passport name). Could I change her ticket name now?

Dear Sirs,

If your booking was an e-ticket (e-billet), we can't change the name on the reservation which means you have to cancel the booking and make a new one. But before doing that, please make sure that the booking you've made is refundable without any penalties.
If your booking is a ticket that you have to withdraw at the desk or at the self-use machine with your credit card, in that case, the name of the reservation does not matter.

Best regards.

Satisfaction de la réponse :

Oui (0)

Non (1)


0% des internautes ont trouvé cette réponse utile

Autres réponses


The name is not important on ordinary tickets to be printed at a station.

e_tickets must present real name. Being not changeable, they are to be canceled and new ones booked.

If you booked on, mail your question to :


Voir le haut de la page