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My train was cancelled by national strike. How can I change the train?

Hello, my train 9246 is cancelled on 14/12/2019 But I still have to go to Paris.Could you change my ticket to another train on this day as soon as possible?

Réponses

Natacha
Natacha

Hello,

To change your ticket you have to use the mail you received as a confirmation when you bought your ticket. You should find a link in case you want to change your ticket and as it is because of the strike, you souldn't have to pay anything for this.
If you don't manage to do this you can call the SNCF at 3635.

Have a nice day

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