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Wang Roger
Wang Roger

I didn't get my ordered card

On Aug. 13, I bought a card, No. 29090104412261901, transaction NO, 627026. Name is: Zhanfan Wang. valid is 26 Aug. 2019~24 Aug. 2020. Delivery address is : 1-3 Rue Paul Janet 38000 Grenoble. EUR 49.
But I didn't receive this card.
Could you help to check where it is?
If missed for some reason, do I need pay EUR49 one more time?
Thanks.

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