Questions & Réponses

Posez ici toutes vos questions et obtenez rapidement des réponses de notre part ou de la communauté.

Votre question ou un mot-clé

Question en attente de réponse

Cho Seohyun
Cho Seohyun

Hello i have some problem with our sear.

Hello, we reserved nightjet from zurich to wien 21:40 06.07.2019. So we get the ticket written coach 303 couchette 41. 42. 45. 46. BUT when we get the train, we get seat(not the couchette) and we didn't get any apology. When we get wien we want to refund the fees but the OBB service center said the ticket was from SNCF, so they can't refund! I was soooo inconvenient for whole trip in train(cause we sit in the train with 6 people for 10 hours!) and i want to get the refund and enough compensation for your fault. PLZ answer my question. Thankyou

Aucune réponse

Voir le haut de la page