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Lopez Saenz
Lopez Saenz

How can we refund train tickets?

We have this train tickets:
Gare d'Hendaye - Paris Gare Montparnasse
dic 30, 2018
Paris Gare Montparnasse - Gare d'Hendaye
ene 06, 2019
Ida - dic 30, 2018
13:19
Gare d'Hendaye
04:49h
SNCF | TGV INOUI | 8540
18:08
Paris Gare Montparnasse
Vuelta - ene 06, 2019
11:52
Paris Gare Montparnasse
04:39h
SNCF | TGV INOUI | 8537
16:31
Gare d'Hendaye

We are a family and my father is in the hospital, he was operated in his heart.
How can we refund this tickets?
We have documents from the hospital if you need them...

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