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Brasil Bank

Hello, my name is Eduardo i live in Brazil. I traveled on the train Paris to Barcelona on 01/07. My train had a delay of 160 min. My reservation is QJBPEM.
I filled out the data on the site where I put my bank information. But the site always gives error saying that the information is not correct. I would like an email to send my data so that the re-enactment can take place.
Thank you

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