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How can I get money from my voucher to my bank account?

Hello! I got travel voucher on 104,00 € , because my train was delayed. But I am not going to use them because I live in Ukraine. And I want to get this amount on my bank account. I`ve written a few questions you but nobody didn`t give me fully answer. I have not email address where I can turn to. I have 3 tickets and your company should return 50 % from price of each tickets(aproximately 150 €) on my bank account, but now I have only voucher on 104 € and no good answer, no support from your side. I expect on your understanding and help.

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