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When do I get my money back???


I had booked a train ticket from Basel to Paris return. And with the strike I had to cancel it. I sent all documents as requested to OUI in Barcelona and got confirmation, that everything is OK.

Now, this confirmation I received on April 4th. (booking reference: TUHHKI).

I was given telefon numbers that did not work or had waiting times without end..

I am waiting now 3 month, when do I get the money back???

THANK YOU for immeadiate pay back!!!


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