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Second Last and Last Train Cancelled

On 11-May, me and wife were returning from Disneyland Paris.we had subscribed to the zone 1 - 5, 1 week pass. We had to travel from Disneyland Paris to Gare d'Étampes. We took the RER A from Gare de Marne la Vallée Chessy (11:15 PM) to Paris Gare de Lyon (11:50 PM) and then Metro 14 from Paris Gare de Lyon (11:55PM) to Bibliothèque François Mitterrand (12:00 AM, 12-May). We had a scheduled train from Bibliothèque François Mitterrand at 12:06 AM and a backup train at 12:50 which could take us to Gare d'Étampes. Both these trains were cancelled. due to this, we had to take a taxi for this 50 kms journey in the midnight. I have all the required proofs (taxi bill, train pass etc). I need a refund for this disservice.

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