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Natalia Korneevs
Natalia Korneevs

Ticket was not issued, but money withdrwan form my card!

I tried to buy 2 tickets for 47 and 10 Euros on 15.04.2018 via the SNCF website. Then I received information that payment was cancelled due to a technical problem, however 47 Euros for 1 ticket were withdrawn from my card!!! Ticket from Lyon Part Dieu to Aix-en-Provence, at 14.06 on 09.05.2018, 47 Euros. Thank you for confirming that this ticket was successfully bought and sending it to my e-mail address - or please return 47 Euros to my card.

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