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Rembourse a tickett

Hello, my name is Luz Rechtman. My mother has bought me a ticket from reims to strasbourg with her credit card and she didn't read that to print the ticket you actually need to have the card used to buy it. When I arrived to the train station they told me I could pay it aigain with my oun card and later write this to you and you will reintegrate my mom's money, was it right? Thank you very much, Luz.
Ticket data: RCYOIS; Rechtman Luz.