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Raffy Dun
Raffy Dun

No photo on Navigo

Dear Sir/Madame,

My french is not good. So I am writing in English.

I bought a Navigo pass and am paying 73 Eur every month. Yesterday, I was stopped Saint Lazare. Apparently, I need to have photo on my card, which I don't have. I did not know and threw away the cover paper. I was fined 35 Eur.

The person who fined me was very rude, did not explain anything and kept shouting as if I'm some criminal. This was not a good experience at all.

How can I stick a picture on my card now, so that I don't go through this again, please explain?

Thank you.

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