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Carlota
Carlota

get back money because of delay

Yesterday our train Paris-Hendaye had a delay of more than 3 hours. When we arrived, there was no train to our city, so we had to take a taxi (57€). Also at the train station there was nobody of the company to make our questions because probably they were a bit ashamed. Is it possible to get back our money of the tickets and of the taxi?

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