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When will I receive my Cartes de Weekend

Bonjour. I've ordered 2 cartes de weekend on the 2nd of august. I've received a confirmation by e-mail, but I haven't received the card by post yet. Can you please let me know when I will receive the cards? I will travel to Paris on the 2nd of september. Is it enough if I show my order confirmation to the ticket inspector?

Hello Annina,

You have bought 2 cards on the web, but you have chosen to withdraw your cards once at the station. Either on the yellow automatic terminals in the train station or directly at the ticket office.
You need to provide the references i.e SHZPRN under the name of Annina Walker and SHGRDK under the name of Neill Van Der Linde plus the card you used for the paiement.

You will then be able to travel with your tickets and cards once you have withdrawed all this elements.

Best regards,

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