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Brent Mills
Brent Mills

Credit card stolen, coldn't pick up tickets at station forced to buy new ones.


I cannot find where to submit for refund as the site doesn't have an English page for it. I purchased 5 tickets on 12 May 2016, reference RWQZYM|RWQZBV - MILLS. During the trip, prior to picking up the tickets my credit card was stolen so I was forced to buy new tickets at double the price to continue my trip. They told me to go online and submit for refund but I can't seem to find it. Please help ;-)