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How can I support to get my tickets?

Hello.
Sorry to bother you, I got some problems.
I already bought the tickets from NICE to PARIS on December 17th (GMT+8) with my credit card, unfortunately my bag was stolen and my card too.
Now I got the new credit card but the card number is totally different.
That's the problem that how can I support to get my tickets?
Thank for your help.
Miss. LU

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