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My sleeper train was cancelled on 31st March

My IC Night train from Cahors - London was cancelled on the evening of Monday 31st August.

We were put in a hotel overnight and told to wake up in the morning for the 06.45 train to Paris. This too was cancelled.

There was very little information at Cahors in the morning. I was told I would have to wait until the ticket office opened at 08.30 before they could excahnge my ticket or smilar. I only heard from another passenger that there were coaches going to Tolouse, so I decided to try my luck and head down there. In Tolouse, I managed to get another ticket to Paris via Bourdeaux. Unfortunatley this train was massively delayed on it's journey too. I arrived in Paris after 17.00 - over ten hours late.

Unfortunatley this meant I got a later Eurostar that itself had problems, meaning I arrived in London 23 hours after my scheduled arrival.

Can you please see if I am entitled to any compensation for this terrible journey.

Jordan Rowe
Jordan Rowe
michael P.
michael P.

Bonjour,

Write to : Service Clientèle SNCF - F 62973 Arras cedex, with your original tickets, your claim, and IBAN.

Keep a copy.

Cordialement

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