Questions & Réponses

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Question en attente de réponse

my credit card nuber changed

i have a ticket that i buy with my credit card for 06 of August, but my credit card number has changed!
wil i have trouble whem i try tu pick my ticket on sel service machine? how should i proced?

Réponses

Hello Zeca Guahnon

If you have chosen to collect your tickets from a station or SNCF shop , you must present the bank card used to purchase the tickets .

If you cannot present the bank card and there is insufficient time for home delivery, you must cancel yourt tickets.
Refund will be subject to the terms and conditions of the ticket. Important: for valid travel, you must purchase a new ticket.

For any further informations , please contact the dedicated service mentionning your 6 letters booking reference :

Regards

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