Questions & Réponses

Billets, trajets, services voyageurs, trains, autocars, tarifs et cartes ou encore échange et remboursement : posez ici toutes vos questions et obtenez rapidement des réponses de notre part ou de la communauté.

Question en attente de réponse

Refund for tickets

Hi, I hope you can help. Myself and 3 friend where travelling from Marne La Val Ches on 24th January at 18:52 but our train was delayed and we ended up getting a taxi from the train station to the airport, other wise we where going to miss our flight. I am wanting to get a refund please for our train tickets that we didn't use, due to your trains being delayed. how can i do this?? I have been trying to contact via the phone, email and have been given the run around for 4 hours now. We have been give 4 wrong numbers and been sent to 3 different departments to email and no one will help us. many thanks

Aucune réponse

Vous utilisez un navigateur dépassé

Pour une meilleure expérience du web, prenez le temps de mettre votre navigateur à jour ou de télécharger un navigateur plus moderne.

Voir le haut de la page