Questions & Réponses

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Question en attente de réponse

proof of cancellation

Hello , are you able to provide proof of a cancelled service. I bought a ticket to travel to the Charles De Gaulle airport on the 21st of November 2016 and the train was cancelled due to some disturbance. I was meant to catch it at Gare Du Nord at approx 2:30pm but was unable to. I consequently missed my flight and need evidence to claim through insurance. Can you provide this? kind regard Ella Forbes
ejforbes@deakin.edu.au

Réponses

Soni
Soni

Hello,

what train ? TGV ? RER B ?

Hello Ella,

Yes indeed, you can download a PDF document which proves that your train was actually cancelled.

I can help you if you tell me if your train was an RER (regional train), or a TGV. If you have the train number, that would be great!

Kind regards,

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