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Hello , are you able to provide proof of train cancellation

Hello , are you able to provide proof of a cancelled service. I bought a ticket to travel to the Charles De Gaulle airport on the 21st of November 2016 and the train was cancelled due to some disturbance. I was meant to catch it at Gare Du Nord at approx 2:30pm but was unable to. I consequently missed my flight and need evidence to claim through insurance. Can you provide this? kind regard Ella Forbes

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