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Zhiqiang Ruan
Zhiqiang Ruan

What on earth can I get the refund, please?

I've been posting three questions here but it turned out that nobody answered. What's the thing about, seriously? Shall I call the telephone number? But you can never get the call through, I'm completely lost! Ask for help. Thanks

Marjolaine de l'équipe SNCF
Marjolaine de l'équipe SNCF


Here is an open chat area where you can find answers from other web users.
In your case you need to make a claim on the Sncf website.

You can translate the website in english for more help, at the top right of the site. Then go to Customer relations / our commitments / After sales service / Claims / via internet / TGV Intercites : click here / at the bottom of the page you fill your name and reference dossier voyage.

Best regards

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