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refund and reclaaim

DEAR sir/madam
i am Rajakumaran Amrish kumar i travelled to Etretat Normandy from paris st lazare on 07/08/2016 with two of my friends i also bought my return ticket too on 08/08/2016 at 18.46pm from Etretat to Paris but the auto car from etretat doesnt come to the station and miself and my friends and even few other people cant able to return to paris and finally i called my friend who lives in paris to come and pick us from Etretat so its entirely the SNCF or KEOLIS mistake i would like to get refund for my tickets as i was not able to travel with my friends due to your fault i here by attached the scanned copy of the tickets with this email

with regards
Amrish

Amrish kumar Rajakumaran
Amrish kumar Rajakumaran

Réponses

Marjolaine de l'équipe SNCF
Marjolaine de l'équipe SNCF
Equipe

Hello Amrish,

You need to send a claim to the following adress :

http://www.sncf.com/fr/services/service-client/formulaire...

Best regards

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