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Question en attente de réponse

Tickets were automatically cancelled

Hello, on July 4th I booked two tickets from Barcelona to Paris for September 26th ath 9:25 (Train 9702 Renfe SNCF). I do not know why but there was a problem with the payment although my credit card (Mastercard) confirmed me that the payment was registered. Consequently, the confirmation could not be done and I never received the tickets. As it was clearly stated in the SNCF page, the reservation would automatically be cancelled on July 12th and so it happened. Therefore, I wonder if you could confirm me if that reservation was cancelled and if I should do it again. Besides, I would like you to confirm me if the payment of the automatically cancelled tickets is going to be cancelled too because I never received their confirmation and approximately when it would be.
Thanks a lot, best regards

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